Super 8 Toronto North recognizes the importance of privacy and the
sensitivity of personal information. We are committed to protecting
we manage your personal information and safeguard your privacy.
Your Privacy Rights
From January 1, 2004, all organizations engaged in commercial activities
must comply with the Personal Information Protection and Electronic
Documents Act (the "Act"), unless the federal cabinet has
exempted the organization because it is subject to "substantially
similar" provincial legislation.
Super 8 Toronto North is responsible for the personal information
we collect, use, maintain and disclose. To ensure this accountability,
we have developed this policy, and trained our staff about our policies
What is "Personal Information?"
Personal information is any information that identifies you, or by
which your identity could be deduced. It does not include the name
or business address or telephone number of an employee of an organization.
Why Do We Collect Personal Information from You?
We collect personal information from our customers for the following
I. Customer Service - The information will be used to facilitate your
next check-in and, wherever possible, to meet your personal preferences
- The information will be used to advise you of goods and services
offered by or by arrangement with the hotel company.
Market Research - The information will be used to improve the offering
of goods and services to you.
How Do We Collect Your Personal Information?
We collect information only by lawful and fair means and not indiscriminately.
We may collect personal information when making a reservation, at
check-in, and through comment cards and/or surveys.
Consent for the collection, use and/or disclosure of personal information
may be obtained orally or in writing and may be expressly given or
implied. In determining how we obtain your consent, we will take into
account the sensitivity of the personal information about you that
we are collecting, using and/or disclosing.
Use of Your Information
When we use your personal information to provide services or information
to you, including for billing purposes and when we use your personal
information to include you in any direct marketing activities, we
will assume that you have consented to such use unless you specifically
advise otherwise. If you tell us that you no longer wish to receive
information about our services, we will not send any further material.
Super 8 Toronto North does not disclose your personal information
to any third party to enable them to market their products and services
without first obtaining express consent from you.
Disclosure of Your Personal Information
Under certain circumstances, Super 8 Toronto North may disclose your
- when we are required our authorized by law to do so, for example
if a court issues a subpoena;
- when you have consented to the disclosure;
- where it is necessary to establish or collect fees;
- if we engage a third party to provide administrative services to
us (like computer back-up services or archival file storage) and the
- if the information is already publicly known.
Updating Your Information
Since we use your personal information to provide services to you,
it is important that the information be accurate and up-to-date.
If, any of your information changes, please inform us so that we can
make any necessary changes.
Is My Personal Information Secure?
Super 8 Toronto North takes all reasonable precautions to ensure that
your personal information is kept safe from loss, unauthorized access,
modification or disclosure. Among the steps taken to protect your
- premises security;
- restricted access to personal information stored electronically;
- deploying technological safeguards like security software and firewalls
to prevent hacking or unauthorized computer access
- internal password and security policies;
- obligation of all staff members to maintain client confidentiality;
- all employees and third parties that have access to personal information
collected by Super 8 Toronto North will be required to sign a confidentiality
agreement that is in keeping with this Policy.
If Super 8 Toronto North holds information about you and if you can
establish that it is not accurate, complete and up-to-date, Super
8 Toronto North will take reasonable steps to correct it.
Our website contains links to other sites, which are not governed
We may also collect personal information on our website (www.super8torontonorth.com).
We only collect the information you provide to us voluntarily by sending
us an e-mail message, completing forms or using the links contained
on the website Super 8 Toronto North collects and uses your name,
address, telephone number, email address and other information you
submit on or through the website for the purposes for which you provided
the personal information, to respond to your inquiries (and applications
for positions), and to provide you with updates and information that
we think may be of interest to you. In providing Super 8 Toronto North
with any personal information on or through this website, you consent
to the collection and use of that information for these stated purposes.
are small text files that recognize repeat visitors and track their
visits to a website.
On our website, like most other commercial websites, we may monitor
traffic patterns, site usage and related site information in order
to optimize our web service. We may provide aggregated information
to third parties, but these statistics do not include any identifiable
Communicating with Us
You should be aware that email is not a 100% secure medium, and you
should be aware of this when contacting us to send personal or confidential
Since Super 8 Toronto North regularly reviews all of its policies
Please review our website for updates.
Inquiries / Complaints
If you have any questions or concerns about how your personal information
has, is or will be handled by Super 8 Toronto North or if you would
like to register a complaint, please contact our Privacy Officer.